Parsing NetApp Autosupport Files With Python
In my role as a Consulting SE for RoundTower, I often perform assessments of our customers' storage environments. When those customers use NetApp storage and it's under support, I have a wealth of tools at hand via the ActiveIQ portal to help understand how they use they manage their storage systems and the data they hold. Unfortunately, I often find myself working with customers that I don't have direct partner-level access to their systems via the ActiveIQ portal or the customer has perhaps held some systems well past their expected service life and they're running with 3rd party hardware replacement support only.